My beef with Pottery Barn Kids

Andy and I have been looking, and looking, and LOOKING for the right crib and dresser for the baby room. Yesterday, while we were out enjoying our "snow day", we found just what we were looking for at Pottery Barn Kids. A beautiful crib, solid construction (that's Andy talking), and on sale! The only catch was the one they had on display was cream, and we would have liked it in white, though we could do with espresso (we're trying not to make the room too dark). But we like it!

Well, later last night i checked their website for the crib in white - and sure enough, it's listed! So we kind of decided we would do the crib in white, and the awesome dresser we found there:

in espresso! This amazing dresser is the right size, it was an ok price (on sale, but still more than we planned), and it was perfect for what we were looking for! So we were willing to suck it up and pay the sale price. Still on line, i went to check out with our new dresser (they didn't have it in the stores), and noticed an extra $100 charge for delivery and set up - on top of the shipping and tax! So i called the customer service number to have this removed, only to learn that you HAVE to pay it. My overly handy husband is not allowed to put their furniture together. Sadly, that $100 is just too ridiculous and too much for us to agree to...at least for the moment. If we can't find anything else we like, i may come back to it. But for now, i can't agree to pay $100 EXTRA to have this amazing piece.

So i go back to just looking at the crib, and upon reading the reviews, find out that they do NOT in fact have it in white. It says white, but it is actually in a cream color (like the one we saw at the store). SO, there goes tha great find as well.

We're trying to make sure the furniture somewhat matches, so the room doesn't look thrown together. On top of that, we want the dresser to last more than 2 years if possible. This dresser would have been great for putting baskets down below baby Rosdil, so as he grew, he could get his own toys, etc. when he wanted them.

Too bad. Pottery Barn, I'm disappointed in you.